The present conditions of use of the website regulate the terms of access and use of www.atelpo.com, property of BACK TO SELL SL and email address soporte@atelpo.com, hereinafter, ATELPO , which the user of the portal must accept in order to use all the services and information provided from the portal.
The user and the Company, owner of the portal, may be jointly referred to as the parties. Mere access to or use of the portal, all or part of its contents and services, means full acceptance of these conditions of use. The provision and use of the portal is understood to be subject to strict compliance with the terms set forth in these conditions of use of the portal.
Portal content
Information and services
Users can access different types of information and services through the portal. The portal reserves the right to modify, at any time and without prior notice, the presentation and configuration of the information and services offered from the portal. The user expressly acknowledges and accepts that the portal may interrupt, deactivate and/or cancel any information or service at any time. The portal will make its best efforts to try to guarantee the availability and accessibility of the website. However, occasionally, for reasons of maintenance, updating, change of location, etc., it may mean the interruption of access to the portal.
Portal's responsibility for content
Opt A. The application does not intervene in the creation of those contents and/or services provided or supplied by third parties in and/or through the application, nor does it control their legality. In any case, it does not offer any kind of guarantee regarding them. The user acknowledges that the application is not and will not be responsible for the contents and/or services provided or supplied by third parties in and/or through the application. The user accepts that the application will not assume any responsibility for any damage or harm caused as a consequence of the use of this information or third party services.
Except in cases where the Law expressly imposes otherwise, and exclusively to the extent and extent imposed by it, the application does not guarantee or assume any responsibility for any possible damages caused by the use and utilization of the information, data and services of the application.
In any case, the application excludes any liability for damages that may arise from information and/or services provided or supplied by third parties other than the Company. All liability will lie with the third party, whether supplier, collaborator or otherwise.
Opt B. The application will control the legality of those contents or services provided through the platform by third parties. In the event that the user suffers any damage or harm as a result of using the application, he/she may report it and the measures deemed appropriate will be taken to resolve it.
User Obligations
The user must respect at all times the terms and conditions established in this legal notice. The user expressly declares that he/she will use the portal diligently and assume any liability that may arise from non-compliance with the rules.
In cases where data or information is requested, the user undertakes not to falsify his or her identity by pretending to be any other person. The user accepts that the use of the Portal will be carried out for strictly personal, private and individual purposes. The user may not use the Portal for activities contrary to the Law, morality and public order, as well as for prohibited purposes or those that violate or harm the rights of third parties. Likewise, the dissemination, storage and/or management of data or content that infringes the rights of third parties or any regulations governing intellectual or industrial property rights is prohibited.
Likewise, the user may not use the portal to transmit, store, disclose, promote or distribute data or content that contains viruses or any other computer code, files or programs designed to interrupt, destroy or harm the operation of any computer or telecommunications program or equipment.
The user undertakes to indemnify and hold the portal harmless from any damage, loss, sanction, fine, penalty or compensation that the portal may have to face.
Compliance with LOPD
For the processing of data, the portal adopts all mandatory technical and organizational security measures, in accordance with the provisions of current legislation.
The user expressly declares that he/she has the right to access, enter, modify or delete any personal data or data belonging to a third party or that he/she wishes to do so or has the express authorisation of this third party. The portal informs the user that he/she may exercise his/her rights of access, rectification, opposition and cancellation by writing to the following address: Plaza Once de Setiembre 13 1º, 08402 – Granollers.
Conditions of sale
Terms of payment
The customer declares that he/she has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank acceptable to the company. The customer guarantees and is responsible for ensuring that all the details provided on his/her card are valid.
Shipping
- Delivery times range from 24 to 72 hours depending on the customer's location. For deliveries to the peninsula it is 24 hours, for other locations it is 72 hours. We cannot guarantee these delivery times, although we try to ensure that transport companies comply with them whenever possible. In rural towns far from urban centres, it is not possible to guarantee delivery within 24 hours under any circumstances.
- Delivery times will depend on the availability of each product, which is indicated on each and every product offered. For orders that include several items, a single shipment will be made and the delivery time will correspond to the item with the longest delivery time.
- The customer will have 5 days to check the integrity of all the components of the order and to verify that everything that should be included in the included products is included. After these 5 days, the shipment will be deemed accepted and claims for defects or errors with the shipment will not be accepted.
- An order will be considered delivered when the delivery receipt is signed by the customer. Within the next 5 days, the customer must check the products upon receipt and present any objections that may exist.
- You can check everything related to shipping costs:
Service: Cost: EXPRESS POST OFFICE 24H PENINSULA 4,99€ CORREOS EXPRESS 24H-72H Portugal and Balearic Islands 9,99€ UPS 72H European Union 12,99€
Law on Information Society Services and Electronic Commerce (34/2002 of July 11)
Article 10 General information
- Without prejudice to the information requirements established in current regulations, the information society service provider shall be required to have the means that allow both the recipients of the service and the competent bodies to access the following information electronically, permanently, easily, directly and free of charge:
- Company: BACK TO SELL SL
- NIF: B44739522
- Email: soporte@atelpo.com
- Address: Plaza Once de Setiembre 13 1º, 08402 – Granollers
- Phone: +34 693864181